SaaS and digital services
Service terms, customer data, vendors, and how the product is delivered.
Start with how you operate
A useful starting point reflects what your company does, where it operates, and what information it handles.
Explore the platformOperating contexts
These are starting points for discovery, not a claim of complete sector coverage.
Service terms, customer data, vendors, and how the product is delivered.
Payment flows, financial activity, and the regulators that may be relevant.
Online sales, customer terms, returns, and payment or delivery partners.
Data inputs, model use, product claims, and ownership of outputs.
Sensitive information, service context, and responsibilities to users.
Movement of goods, counterparties, records, and operating locations.
The applicable questions depend on the company and current law; a sector label does not determine legal obligations.
Build the picture
The intended flow keeps the basis for each next step visible.
Capture the product, customers, and operating model.
Name where the company and its activity are in scope.
Gather documents and facts relevant to that scope.
Surface missing context and where a lawyer should determine applicability.